Posts filed under ‘direct mailing’
Timing is Everything
Never before has timing been as important in launching a marketing campaign and maintaining customer communications as the here and NOW. With today’s flood of communications and endless messages, maybe what is said matters less than WHEN it’s said.
Consider the significance of this for a moment. Much of the focus as writers, promoters and marketers tends to be on the messaging, but how much attention is currently paid to things like time of day when messages are sent – and more importantly, when they are received?
As real time communication tools like Twitter and status updates on Facebook and LinkedIn and mobile messaging take top priority in fully integrated communication campaigns, the question of WHEN is obviously going to continue becoming more and more significant.
With these real time platforms, readers rarely give a second glance – most blasts, updates or texts are skimmed right away or junked. Given this, you want your message to hit when your audience is the most receptive – including the right day and the right time.
Is it possible to determine this information or is it too dynamic? It depends. Studies exist with benchmarks for best days of the week produce the best open or click rates. These are aggregate numbers across thousands of senders, however, so be leery of the data, because data alone doesn’t take into account your particular call to action, target audience, or recipient behavior.
So…maybe what’s best is conducting your own study. Start with your best guesses based on what you know of your audience, emails and organization and then test to find best days and time combinations from there. Don’t forget to weigh those options against your call to action.
For instance, if your call to action is related to a purchase, obviously you want to consider your audience’s pay periods. If your call is time sensitive, then calendaring is imperative.
Keeping detailed records is what’s going to make or break this methodology. You must have a good system for tracking your end results and then USE the data for future decision-making.
Remember, real-time communications is intended to help messaging be more relevant to your customer. If you’re able to graph and predict more successful times for sending out various pieces of your campaign, obviously you’ll be more successful and ahead of the competition.
Image: stefanomaggi
Bored With Your Marketing Campaign?
Seeing the same marketing collateral day in and day out might get boring as a company insider, but is it actually boring to your audience? That’s the operative question here. Before going to the drawing board and reinventing your image, ask your design and executive teams the following questions:
1. Is your campaign fully integrated? i.e. does your logo appear on all materials in accordance with your style guidelines? i.e. does your campaign cover all markets such as print, viral, social, etc.? Do you and your printer have full and complete brand control?
2. Does your campaign reflect your company’s environmental philosophy? i.e. Are you using recycled paper with a credentialed printer?
3. Are you seeing quantitative results with the current campaign? i.e. are sales up, is your service being used, are you competing strongly in your industry? Does your printer provide full records management that allows you to track collateral usage as a productivity indicator?
4. Are your materials being created uniformly, efficiently and in a cost productive manner? i.e. are you using a print house that uses a marketing supply chain management system?
5. And lastly, are you unique to your specific niche market? i.e. are you trying to be everything to everyone or are you staying within your market purview and business competency?
These five questions are VITALLY important to the decision making process involved with creating, maintaining, altering or completely reinventing a current marketing campaign. Obviously budget is a huge factor, as is timing.
So, if your answer to any of the above questions is ‘NO’ then boredom might not be the only ill effect of your current identity. In fact, it might be time to check the budget, ramp up the design team and get your print shop account rep on the calendar.
If this seems overwhelming, remember that effective marketing is often what separates rapidly growing companies from those slower growing or even stalled companies within like industries. If you expect your business to continually grow, you must be or become an effective marketer, advertiser and promoter of your business.
Be smart – understand your position in the market place, research your campaign, think it through for execution and longevity, test it, and implement it fully! Keep in mind, you’re likely to grow your business to the extent that you master your marketing campaign. Visit us at Prisma Graphic to learn more.
Door Hangers – The Underdog of Direct Mail
What is your company’s customary and acceptable lead generation cost? Chances are it’s more than eight cents per lead. If you don’t know this cost, do some research and find out, it’s critical to the bottom line of any direct mail strategy.
A unique and often overlooked component to a successful direct mail campaign that is SUPER CHEAP and SUPER EFFECTIVE is door hangers. Some door hangers are as cheap as eight cents per hanger, meaning that you could get your message to 100,000 targeted customers for about $800. Not too shabby, right?
So let’s talk door hangers. Pricing on hangers is no doubt attractive – but keep in mind that the hangers reflect your company, so make sure they aren’t so cheap that they’re trashed before read. It’s also important to determine quantity up front since you’re hanger will be cheaper to print based on a higher print run. Maybe printing enough for two campaigns works for you, just think ahead to stay ahead on pricing.
Design is the most critical aspect of an effective door hanger. Once it touches a prospective customer’s hand, it must catch their eye long enough for them to grasp either a WIFM (What’s In If For Me) or a call to action. Either way, the message must be clear, simple, vibrant and catchy.
The job of door hanger designer is to get customers to read it. You must grab the attention of the customer immediately and: 1) provide a solution to their problems; and 2) have a call to action. Don’t bog your door hanger design with distracting imagery that gets in the way of the message. After all, the purpose of a door hanger is to motivate a response from the customer, not to get a blue ribbon for your design.
Once hooked, copy needs to be brief, concise, and compelling. Using the back side is a great way to visually support your copy/call to action. Use large visuals here like a map, coupon, logo, etc. Stick to sound bites here, not sentences.
Still not convinced that door hangers do the trick? Think about it logistically…door hangers don’t get lost in the pile of junk mail from traditional mail sources. And better yet, recipients are clustered geographically by countless combinations of profiling labels such as income level, education, gender, age, etc. Odds are, that your message will be individually handled by a prospect, unlike any other direct mail component.
Comprehensive print shops offer various services to assist in making a successful door hanging campaign. Most print houses even have templates if interested in a more independent route. Remember, once the perfected door hanger is in hand, don’t waste it on an under-researched demographic. Make sure you’ve done your homework so recipients actually need your service/product.
Last step – ah! Dissemination. If you’re not lucky enough to have a large group of loyal friends or a massive family, many such distribution agencies specialize in this area. Check with your print shop once again, they are your expert advisor!
4 x 6 Postcard Template
Postcard Advertising is one of the most affordable means of marketing your business, new products or announcing a sale or special promotion. Our 4 x 6 postcard is compact and extremely effective at getting the Return on Investment (ROI) you need. The ideal size for special events, invitations, and promotions. A 4×6 postcard qualifies for First Class Presorted Postcard rates so you make a huge impact on your clients, not your budget. To help support our graphic designers we have a 4×6 postcard template that you can download for free. This template includes the safe area, cut lines, and bleeds.
University of Phoenix Case Study
Integrated Marketing Case Study: University of Phoenix
Client Objective/Goal: To successfully integrate client-supplied initial contact information, gathered through mail-in, call-in and on-line sources, into follow-up direct mail pieces customized for each prospect; including name, gender, nearest campuses and programs of interest. The ultimate goal is to increase interest and enrollment opportunities by making each message more relevant to the individual.
Prisma Graphic Solution: Developed web-to-print products that incorporate the initial contact information into a variable data print (VDP) direct mail application, to individually address each prospect and provide multiple communication methods to further the relationship. This dynamic approach has not only provided the client with a substantial cost-savings through automation, it has allowed them to make their message relevant to each prospect. Moreover, it has expanded the client’s ability to provide and gather more information to help satisfy demand through traditional and/or online course offerings.

University of Phoenix Case Study
Top 10 Ways Print Helps You Prosper.
Why Print
At one time or another we all have taken printing for granted. Perhaps because print has been the world’s number on communication medium for so long, we tend to overlook its impact and power. That oversight could be detrimental to the success of a marketing campaign, a product launch or a branding initiative trying to make connections. Consumers trust print, feel comfortable using it and are unable to fast forward past it. Electronic content comes and goes and when it’s gone, your message disappears with it. Print, on the other hand, is there for the long run.
A commerical printer, much more than ink on paper.
Prisma Graphic: Paving the Way to a marketing solutions provider.
To compete as a traditional commercial printer in today’s economic climate and evolving market takes vision. For Prisma Graphic, that vision has been to provide unmatched customer service, consider every client a partner and offer economical marketing solutions beyond ink on paper.
Prisma started as a boutique print shop over 29 years ago, and in 2000 the privately-held company transferred ownership to Bob Anderson. Rather than remaining a great traditional printer, Bob has worked to transform Prisma into an all-inclusive print and marketing solutions provider to help clients improve, implement and execute their marketing efforts. Ever since the transition, the company has experienced 15-20% annual growth each year.
Our staff views every project as an opportunity to further the success of our clients’ image, initiatives and marketing goals. From our 82,000 square foot facility in Phoenix, we provide design support, heat-set web, sheetfed, variable data printing, full bindery, fulfillment services and complete direct mailing. Additionally, Prisma has a proprietary online product called dokshop – a dynamic online solution enabling our clients to brand manage, distribute products worldwide and print on demand at their convenience. We are also very proud of our green initiatives, which include recycling paper, cardboard, ink cans and drums and printing with vegetable and soy-based inks.
We know you have many choices when it comes to printing. Give Prisma a call today at 800 379-5777 to discuss your next print marketing solution – See firsthand what it really means to Print Smart.
Print Smart: The Rewards of Being Green
Print Smart: The Rewards of Being Green
Despite the growth and popularity of the Internet as a marketing tool, the mailbox continues to be the preferred communication channel for information, promotions and announcements. According to a study by International Communications Research1, 70% of consumers prefer direct mail compared to 18% who prefer email.
As consumer concern for the environment increases, so has sensitivity toward direct mail and its perceived negative impact. While direct mail accounts for only 2% of the country’s municipal waste, it is still a concern for businesses that use direct mail as a marketing strategy.
So, what can marketers do to accommodate today’s consumers? Print Smart. For Sherri May & Company, a mailing proponent that specializes in direct marketing, being green is the positive result of simply printing smart. “We’ve been the most successful when we focus on delivering the right message, to the right audience, at the right time, using the most energy and cost-efficient means possible. Green production is a win-win all the way around,” explains Sherri May.
To address the growing concerns of the environment and the impact of direct mail, the Direct Marketing Association, Pitney Bowes and the United States Postal Service have all published practical steps to become more efficient in direct mail and thus more environmentally responsible.
Data Management – Reducing Undeliverable Mail
Each year almost 60 billion pieces of direct mail end up in landfills. By working with a partner who understands how to minimize undeliverable records and optimize the production process in general, you can save as much as 30% on each and every mailing. Incorporating USPS endorsed NCOAlink® software, Intelligent Mail® and OneCode ACSTM into the data process will ensure accuracy, helping to maximize ROI while maintaining good environmental stewardship.
FSC Certified versus Traditional Recycled Paper
Besides positively positioning your company’s image, for little or no additional cost, using an FSC Certified paper helps reduce global warming, save forests, conserve water and lower emission of toxic pollutants. Moreover, using a recycled FSC Certified paper supports municipal recycling collection programs and diverts usable materials from incinerators and landfills.
Generally speaking, the benefits of using a traditional recycled paper are more of a perception than a reality. Many countries continue to destroy rain forests for the hemp needed to produce the original papers used in the recycling process today. In fact, recycling traditional paper actually depletes more in fossil fuel and other non-renewable resources in the collection, fabrication and delivery than it saves for the environment. The FSC Certification demonstrates that your finished product was produced from start-to-finish, using sources and methods that promote responsible forest management worldwide.
Manage the Mailbox
When possible, try to consolidate your message into fewer mailings. Instead of mailing monthly, consider mailing quarterly and augmenting the effort with opt-in, personalized phone and/or email communications. Combine multiple messages into a single envelope and always utilize the front and back of each insert. “Companies that are able to coordinate all their mailings through a single internal point person, do a great job of managing the customer mailbox. Customer perception can turn negative when they receive multiple mailings from the same company within a short period of time,” says Sherri May. These minor adjustments will stretch your marketing dollars and help to reduce your company’s impact on the environment.
Manage the Message
Making an impression is sometimes easier than most people think. Minor size adjustments, self-mailers versus envelope mailers and even using a pre-printed corporate mailing permit instead of stamps, can all extend the budget of a direct mail piece. This creative thinking not only improves efficiency, but also inherently applies eco-friendly practices.
Poly versus Poly-Less Envelopes
Implementing the use of a window envelope is a smart way to retain personalization, yet avoid the extra cost of match mailing. Also, by using poly-less window envelopes, especially on larger quantities, you can reduce production costs while making these envelopes easier for consumers to recycle.
Vegetable/Soy or Petroleum Inks
The increasing demand for a front-to-back eco-friendly process has made vegetable and soy-based inks more cost-effective than ever before. Today, these inks are very competitively priced against petroleum-based inks, and customers appreciate receiving printed pieces from those who demonstrate a commitment to the environment.
Always Consider the Combo
Printing one project at a time is always more costly than printing multiple projects at once. Although that’s not always possible, a strategic approach to your next staggered, multiple-piece campaign could save your company thousands of dollars, while also reducing the manufacturing waste of the overall campaign.
Become an Environ-mail-ist
Employing these simple initiatives into your direct mail strategy can improve your company’s image, will be good for your budget and ultimately good for our planet. Print Smart is more than a philosophy for Sherri May & Company and Prisma Graphic. We all have a responsibility to our clients and to our shared environment. Plus, if we’re able to reduce a carbon footprint along the way… we all win!
Contact Sherri May & Company today to discuss everything from data optimization, mailbox management and how to develop a results-driven direct mail campaign that positively impacts our environment. Call 602 547-7020 or visit www.sherrimayco.com .
1 International Communications Research (ICR) study dated 6/11/2007
2 The Truth About Green, February 2008, © Pitney Bowes Inc.
3 Forest Stewardship Council, see www.fsc.org for more information
Mailing Made Simple
Over the years it became increasingly clear that print buyers were becoming tired and often frustrated managing multiple vendors in the direct mail process. This is especially true considering the everyday pressure to find ways of improving speed to market, while reducing costs at the same time.
In response, Prisma Graphic hired a mailing expert, invested in the equipment and launched an in-house mailing department almost three years ago. This move quickly became an invaluable addition to our service offerings. We have been able to shorten turnaround times and reduce overall project costs for our clients. Today, our mailing department drops over 1.5 million pieces per month and continues to grow in output.
Advantages of a Knowledgeable One-Stop-Shop:
• Start-to-finish quality control by a trusted contact
• Improved speed to market
• Waste reduction by using USPS endorsed NCOAlink®, Intelligent Mail® and OneCode ACSTM processes
• Availability of saturation or demographic-specific list purchases
• Promotional results tracking
To find out how Prisma can help you reduce costs and make
your next direct mail project seamless, contact your a Sales Representative, or John Pisauro at 800 379-5777 or johnp@prismagraphic.com.
Sustainable Actions
Everyday at Prisma Graphic, we search for ways to step a little softer on the earth. From the inks we use and the paper suppliers we support, to the design of our 82,000 square foot facility and the company-wide recycling program, we are proud to say we have successfully implemented one of the most aggressive sustainability programs in our industry.
Most of our success and efforts are thanks to our General Manager, Alan McAbee. His 29+ years of seasoned commercial printing experience and devotion to sustainability have benefited Prisma, as well as the green initiatives of some of our clients, Arizona State University in particular. Truth be told, Alan is always willing to discuss current trends and real-world sustainability applications with anyone who shares his passion.
Prisma’s initiatives include:
• Vegetable and soy-based inks
• Energy-efficient equipment
• Low-wattage halogen bulbs used in offices
• Recycled shipping cartons
• Recycle paper, aluminum and cardboard
• FSC Certified & FSC Certified recycled paper
• Trip Reduction Program (rewards for use of alternative transportation)
• Eco-friendly floor mats, cleaning and restroom supplies
• High efficiency HVAC units
For more information about sustainability or to learn how Prisma can help with your efforts, please contact a Sales Representative, or Alan at 800 379-5777 or alanm@prismagraphic.com.
Download Template (front and back .eps file)




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